-
- News
- Books
Featured Books
- smt007 Magazine
Latest Issues
Current IssueIPC APEX EXPO 2024 Pre-show
This month’s issue devotes its pages to a comprehensive preview of the IPC APEX EXPO 2024 event. Whether your role is technical or business, if you're new-to-the-industry or seasoned veteran, you'll find value throughout this program.
Boost Your Sales
Every part of your business can be evaluated as a process, including your sales funnel. Optimizing your selling process requires a coordinated effort between marketing and sales. In this issue, industry experts in marketing and sales offer their best advice on how to boost your sales efforts.
The Cost of Rework
In this issue, we investigate rework's current state of the art. What are the root causes and how are they resolved? What is the financial impact of rework, and is it possible to eliminate it entirely without sacrificing your yields?
- Articles
- Columns
Search Console
- Links
- Events
||| MENU - smt007 Magazine
ASC International Receives High Customer Satisfaction Scores
July 20, 2016 | ASC InternationalEstimated reading time: 1 minute
ASC International recently completed a study contracted with an independent third-party satisfaction firm to conduct a survey regarding the company’s overall customer satisfaction rate.
“The intent of the survey is to gauge the level of satisfaction our customers have found with our entire product base globally,” National Business Manager Steve Arneson stated. "The customers’ honest feedback helps to create a sounding board for future products, service and support enhancements.”
The survey results are as follows:
- Product/service delivery times: 90%
- Product ease of use: 100%
- Manufacturing quality: 95%
- Responsiveness to requests: 95%
- Alternative product comparisons: 90%
- Value vs. price comparisons: 95%
- Combined Average Score: 94.2% (422 Customer Submissions)
ASC International is committed to tracking the ongoing satisfaction of its customers. Future results will be published periodically as they become available.
About ASC International, Inc.
Since its foundation in 1992, ASC International has become a leading supplier of AOI, SPI, X-Ray systems and custom sensor technology integration. Headquartered in Minneapolis, Minnesota, ASC International provides customers with the service and support needed to realize the value of their investment in inspection and process control systems. ASC International’s customers include world-class organizations like Celestica, Creation Technologies, Flex, Honeywell, Jabil, Lockheed Martin, Plexus, Rockwell Automation and Sanmina-SCI to name just a few.
Suggested Items
Kimball Electronics Publishes Annual Sustainability Disclosures with its 2023 Guiding Principles Report
03/28/2024 | BUSINESS WIREKimball Electronics, Inc. published its annual sustainability disclosures in its 2023 Guiding Principles Report, themed “How We Are Winning Together The Kimball Way.”
American Standard Circuits Global Sourcing Division Opens Warehouse in West Chicago
03/26/2024 | American Standard CircuitsBob Duke, president of American Standard Circuits' Global Sourcing Division, announces the opening of a new 12,000-square-foot warehouse in West Chicago.
Altus Group Achieves Record Sales Milestone with Koh Young Europe
03/26/2024 | Altus GroupAltus Group, a leading supplier of capital equipment for the electronics industry, has announced a significant milestone in partnership with Koh Young Europe (KYE).
Dave Brooks Celebrates 25 Years at IEC USA
03/26/2024 | IECPlease join IEC (International Electronic Components) in congratulating Dave Brooks on 25 years of service and camaraderie. As one of the original members of the IEC USA team, Dave is a valuable contributor to IEC's continued success.
Bürkle North America and Schmoll Maschinen Separating After 20 Years
03/25/2024 | Burkle North AmericaBürkle North America and Schmoll Maschinen, two leading companies supplying state-of-the-art equipment to Printed Circuit Board manufacturers, have announced an amicable separation, effective April 3.