Working with Your Customers


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Now more than ever, it is important to work closely with your customers. In the words of columnist Dan Beaulieu, "When you start dealing with companies that are literally building products that the world has never seen, including circuit boards with technology that the world has never seen, it’s time that somebody talks to somebody."

Even though you have trusted supplier partners, working closely with them will ensure seamless manufacture and high-quality output. And most of our respondents agree, with more than a third or 40% closely working with at least 50% of their customers, according to results of our recent survey.

In response to the question, "What percentage of your customers work closely with you from design to assembly?", one respondent commented, "Our customers are designing multilayered flex and rigid-flex circuits, and it seems that things go much better with a highly collaborative relationship—a great deal of back and forth to optimize design choices."

To know more about the results of this survey, look out for the upcoming issue of our magazines here at I-Connect007.

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