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ASM Assembly Systems has improved and expanded its facilities in Guadalajara to better serve and support its customers in Mexico. The new area has been designed as a self-contained customer experience area, featuring a demo room where SIPLACE Placement machines and DEK printers can be demonstrated to customers, and a comprehensive set of line software and productivity improvement tools from ASM.
"As the market leader in Mexico, ASM has for many years had a large presence in Mexico and a large number of direct staff including field service engineers, sales engineers, applications engineers, 24x7 Spanish language technical support personnel, and training staff," said Carlos Takahashi, Country Manager for ASM Assembly Systems.
The state-of-the-art facility in the demo room can be connected via Hi Resolution TV directly to ASM's Center of Competence in Atlanta, Georgia, to demonstrate ASM's capabilities. In addition to the Demo room and conference facility, the customer area features a training center with two dedicated training rooms: one for SIPLACE SMT mounters and one for DEK printing systems.
Each of the training rooms is equipped with new state-of-the-art equipment and seating for up to 10 students. ASM offers unlimited free training for scheduled classes in the training center to any customer owning a DEK or SIPLACE machine purchased from ASM.