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"I follow a tried and true saying, 'Sales earns the customer, but Service keeps them'," said Juan Arango, managing director at Koh Young America. "Using this guiding principle, Koh Young America continues its industry momentum with hundreds of machine installations at new customers throughout the Americas. Not only do these customers recognize the technological benefits of our True 3D technology, they also experience our dedicated service and support group during the pre-sales effort too," he continued. To that end, Koh Young America has recently expanded its sales and service organization with the addition of Quintin Armstrong and Isaiah Smith to the Koh Young America Team.
Quintin Armstrong has joined Koh Young America as the senior manager of technical services and applications to strengthen our customer service group. He brings a wealth of industry-related experience and an interesting perspective from his many roles as industry supplier, service provider, and equipment user. During his career, Quintin has held multiple service and support management roles, as well as high level positions in sales and operations. In his new capacity, Quintin will reinforce our Technical Services Organization with overall responsibility for critical initiatives to maintain our customer satisfaction requirements here in the Americas.
Isaiah Smith, as Regional Sales Manager, will handle the greater Northeast & Atlantic region. Like Quintin, Isaiah has proven industry experience. In his most recent role, Isaiah built a significant knowledge base for the printing process while at ITW EAE working with MPM printers. During his tenure, he helped advocate how solder paste inspection can improve the overall solder printing process. "His print process knowledge, problem solving capability, and customer focus will immediately help Koh Young America expand its reach," said Joel Scutchfield, director of sales at Koh Young America.
"We are incredibly happy to have both of these industry professionals join the Koh Young America family. Both Quintin and Isaiah bring with them the experience, energy, and commitment necessary to help us continue breaking performance records and, more importantly, elevate the user experience," said Joel.
Learn more about Koh Young by visiting its website at www.KohYoung.com. Alternatively, visit Koh Young at the i4.0 Connect Forum in Fremont, CA (www.i40connectforum.com), SMTA International in booth 609 (www.SMTA.org/SMTAI), or at SMTA Guadalajara in booth 227 (www.SMTA.org/expos/#guadalajara).
About Koh Young Technology Inc.
Koh Young Technology Inc., the leading 3D measurement-based inspection equipment and solutions provider, performs an essential role for quality control and process optimization across a growing set of industries including printed circuit board assembly, machining and assembly process manufacturing, semiconductor manufacturing, and various medical fields. In addition to its corporate headquarters in Seoul, Koh Young has sales and support offices in Germany, Japan, Singapore, China, Mexico, and the United States. These local facilities ensure it sustains a close relationship with its growing customer base, while providing them with access to a global network of inspection and measurement experts.