Lessons Learned During Pandemic Fuel KYZEN's Customer Support, Growth


Reading time ( words)

Tom Forsythe shares how KYZEN applied pandemic experiences to their delivery of customer support. The company's R&D has continued, including AquaNox product line formulations for water soluble organic acids, where cleaning has historically not been necessary but now is increasingly required. Like many companies in our industry, KYZEN has turned lemons into lemonade during the pandemic.

To listen to this Real Time with... IPC APEX EXPO interview, click here.


Share

Print


Suggested Items

Overcoming Component Selection and Sourcing Challenges

04/14/2021 | John R. Watson, Altium
Most PCB designers know precisely how Captain James T. Kirk felt because we often feel the same way when starting a new design. We are launching into something that we ultimately don't know how it will turn out. We don't know the difficulties we'll face or problems we’ll need to fix. While we can control the design process and use our skills to make reasonable decisions, there are often huge hazards awaiting us in the "unknown." One worsening problem for all designers is component procurement.

Emerging Engineers: Raviteja Boyana

04/01/2021 | Raviteja Boyana
Recent engineering graduate Raviteja Boyana discusses IPC's Emerging Engineer program and the IPC Education Foundation Scholarship, along with his mentorship with Gen3's Graham Naisbitt. Ravi has already found a job in the industry with Maxim Integrated.

5 Keys to Smart Process Success

01/28/2021 | Steve Williams, The Right Approach Consulting LLC
Smart factories require the core underlying processes to be connected and “talking” to generate the data necessary to make real-time process decisions, that is, the IIoT (Industrial Internet of Things). In a truly connected factory, an ongoing continuous dialog between machines, business processes, suppliers and customers is happening in the background. This dialog is not only interactive, but proactive, as a constant stream of real-time data is tweaking and adjusting processes to drive improvement. It also provides time-critical information on how processes are operating, supply chain pipeline, and delivery status updates—all based on data.



Copyright © 2021 I-Connect007. All rights reserved.