Lessons Learned During Pandemic Fuel KYZEN's Customer Support, Growth


Reading time ( words)

Tom Forsythe shares how KYZEN applied pandemic experiences to their delivery of customer support. The company's R&D has continued, including AquaNox product line formulations for water soluble organic acids, where cleaning has historically not been necessary but now is increasingly required. Like many companies in our industry, KYZEN has turned lemons into lemonade during the pandemic.

To listen to this Real Time with... IPC APEX EXPO interview, click here.


Share




Suggested Items

IPC Mexico Continues to Grow

07/20/2022 | Barry Matties and Andy Shaughnessy, I-Connect007
IPC Mexico has been growing for the past few years, and it’s no wonder: Mexico has become a major hub in the world of PCB manufacturing, spurred in part by reshoring as companies pulled work back from China during the pandemic. As the country’s maquiladoras thrived, IPC began expanding the Mexican educational and training operations, and the group recently named Lorena Villanueva as director of IPC Mexico. Andy Shaughnessy and Barry Matties recently spoke with Lorena and IPC Vice President of Education David Hernandez about IPC Mexico’s growth, as well as the office’s plans to provide PCB manufacturers the training resources they need to succeed.

Partnership and Collaboration

06/28/2022 | I-Connect007 Editorial Team
Dan Beaulieu and Nolan Johnson recently had a conversation with Christopher Kalmus of Aurora Circuits and Brigitte Lawrence of Brigitflex. Joining them was Jeff Brandman of Aismalibar North America. The group discussed the value of partnerships, noting how it has helped them win and keep business. They also describe a recent project for an OEM manufacturer in the automotive industry that served as a case study for this discussion.

Finding Solutions in the Quoting Process

05/03/2022 | Duane Benson, Screaming Circuits
It’s easy to frame all our supply chain woes around the COVID-19 pandemic. However, at Screaming Circuits, we started receiving dire warnings about component shortages in early 2018. At that time, we were told that the supply upheaval could last years and that we should expect it to get much worse before it got better. Now, four years later, I would say those warnings nailed it.



Copyright © 2022 I-Connect007. All rights reserved.