KYZEN’s Customer Engagement Initiatives

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Tom Forsythe, executive vice president of KYZEN, gives Editor Nolan Johnson an update on the company’s new products, product development, and customer engagement, including plans for drawing more new customers.

Forsythe also explains how KYZEN’s remote process capabilities wound up being a lifesaver for customers who could not get into their facilities during the pandemic, and why sometimes, “It’s better to be lucky than right.”

Listen to this Real Time with… SMTAI 2021 interview with Tom Forsythe now.

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