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KIC is pleased to announce the promotion of Robert Baxter to Customer Success Manager. Baxter has been with KIC for 24 years and has been the company’s service manager for more than 20 years.
This new role enables KIC to maintain their excellence in service and support and provide the best possible value for their customers. Baxter has decades of process experience and will maximize opportunities to help KIC customers get the most from their KIC solutions and always have the greatest benefit from their investment.
Baxter commented: "I am looking forward to helping our customers gain maximum benefit from their customized KIC solutions and easily integrate them into their manufacturing. Furthermore, we will leverage our relationship with our customers to improve our offerings and help them achieve their future goals.”
KIC has a worldwide team of highly skilled customer support engineers to train and assist customers 24 hours a day, 365 days a year. This dedication to its valued customers has been recognized with numerous industry awards for excellence in service.