Pillarhouse International Expanding Mexico Sales & Service Support Capabilities


Reading time ( words)

Pillarhouse International is pleased to confirm an expansion of our sales and technical support capabilities in Mexico, with a continued dedication to improving our availability to customers across North and Central America by working in conjunction with Pillarhouse USA.

This increased commitment means that Pillarhouse Mexico now have three service engineers available on-site, online and by telephone during regular 8AM-5PM CDT working hours. Two of these service engineers are based in Guadalajara for customers in central and western Mexico, with a third service engineer based in Monterrey for customers in northern and eastern Mexico.

As well as increased service personnel, Pillarhouse International has three spare parts locations for customers across North and Central America, with one site in each Guadalajara and Monterrey respectively, along with our main Pillarhouse USA facility in Chicago, USA.

Regarding our Mexican sales force, Pillarhouse International has a well-trained group of commercial representatives spread throughout the Mexican territory, helping potential customers get the best proposal for their selective soldering needs in terms of equipment selection and configuration, as well as process development.

Tomas Guitron, Pillarhouse Mexico Sales & Service Manager, spoke on this further by saying, “Pillarhouse Mexico has an extremely capable sales and technical support team ready to assist our customers across the country. In times where some big companies are finally realising the potential of the Mexican market, it is important that Pillarhouse International adapts to reflect their needs.” 

Guitron continued explaining Pillarhouse Mexico’s evolution by saying, “We are demonstrating that adaptation by increasing our sales and service team here and developing new remote support tools to offer our customers various quick problem-solving options, using the latest technology available in video conferences software, safe information sharing and instant messaging applications.”

Share




Suggested Items

Solder Paste Printing and Optimizations for Interconnecting Back Contact Cells

07/26/2022 | Narahari S Pujari and Krithika PM, MacDermid Alpha Electronics Solutions
The interdigitated back contact (IBC) is one of the methods to achieve rear contact solar cell interconnection. The contact and interconnection via rear side theoretically achieve higher efficiency by moving all the front contact grids to the rear side of the device. This results in all interconnection structures being located behind the cells, which brings two main advantages. First, there is no frontside shading of the cell by the interconnection ribbons, thus eliminating the need for trading off series resistance, losses for shading losses when using larger interconnection ribbons. Second, a more homogeneous looking frontside of the solar module enhances the aesthetics.

Book Excerpt: 'The Printed Circuit Assembler’s Guide to… Solder Defects'

06/07/2022 | I-Connect007 Editorial Team
Solder defects in surface-mount technology (SMT) assembly have been an issue for decades. Further, the combined challenges of Pb-free soldering and ever-increasing miniaturization have resulted in new or exacerbated defects in electronics assembly, but there are proven ways to avoid defects. This book will be especially beneficial to PCB assemblers in improving their assembly processes and the reliability of the end-product, eliminating field failures, and reducing costs.

KIC Adds Wave Monitoring Technology to Industry 4.0 Ecosystem for Thermal Processes

04/13/2022 | Andy Shaughnessy, I-Connect007
At the SMTA Dallas Expo, Andy Shaughnessy sat down with Miles Moreau of KIC to discuss the company’s latest offering in wave process inspection technology. Miles also explains how KIC’s early focus on automated real-time process monitoring has enabled them to become a leader in Smart factory implementation.



Copyright © 2022 I-Connect007. All rights reserved.