Pillarhouse International Expanding Mexico Sales & Service Support Capabilities

Reading time ( words)

Pillarhouse International is pleased to confirm an expansion of our sales and technical support capabilities in Mexico, with a continued dedication to improving our availability to customers across North and Central America by working in conjunction with Pillarhouse USA.

This increased commitment means that Pillarhouse Mexico now have three service engineers available on-site, online and by telephone during regular 8AM-5PM CDT working hours. Two of these service engineers are based in Guadalajara for customers in central and western Mexico, with a third service engineer based in Monterrey for customers in northern and eastern Mexico.

As well as increased service personnel, Pillarhouse International has three spare parts locations for customers across North and Central America, with one site in each Guadalajara and Monterrey respectively, along with our main Pillarhouse USA facility in Chicago, USA.

Regarding our Mexican sales force, Pillarhouse International has a well-trained group of commercial representatives spread throughout the Mexican territory, helping potential customers get the best proposal for their selective soldering needs in terms of equipment selection and configuration, as well as process development.

Tomas Guitron, Pillarhouse Mexico Sales & Service Manager, spoke on this further by saying, “Pillarhouse Mexico has an extremely capable sales and technical support team ready to assist our customers across the country. In times where some big companies are finally realising the potential of the Mexican market, it is important that Pillarhouse International adapts to reflect their needs.” 

Guitron continued explaining Pillarhouse Mexico’s evolution by saying, “We are demonstrating that adaptation by increasing our sales and service team here and developing new remote support tools to offer our customers various quick problem-solving options, using the latest technology available in video conferences software, safe information sharing and instant messaging applications.”


Suggested Items

Another Successful STEM Outreach

02/27/2023 | Charlene Gunter du Plessis, IPC Education Foundation
The IPC Education Foundation (IPCEF) hosted its annual STEM Outreach Event over the course of two days at IPC APEX EXPO 2023 in San Diego, accommodating more than 550 students on Wednesday, Jan. 25 and Thursday, Jan. 26. This was IPCEF’s largest event to date. The event created awareness of the many careers available in the electronics manufacturing industry and helped future talent engage and connect with industry professionals.

Real Time with... IPC APEX EXPO 2023: Automotive Electrification

02/08/2023 | Real Time with...IPC APEX EXPO
Nolan Johnson talks with Senior Product Manager Chris Nash of Indium Corporation, who discusses Durafuse LT, a novel solder paste mixed alloy system with highly versatile characteristics that enable energy savings, high-reliability, low-temperature, step soldering, and assemblies with large temperature gradients. It also provides superior drop shock performance to conventional low-temperature solders, outclassing BiSn or BiSnAg alloys, and performing better than SAC305 with optimum process setup.

Bright Lights, Big City: STEM Event Kicks Off

01/26/2023 | I-Connect007 Editorial Team
The San Diego sun was warm and bright on Wednesday afternoon, but it didn’t stop the crowds from filling the aisles at IPC APEX EXPO 2023 for the trade show’s second official day. Technical conferences, professional development courses, and a keynote from IPC President and CEO John W. Mitchell kept attendees busy. But the real highlight of the day was upstairs where approximately 300 high school students from the local San Diego area rode buses to the San Diego Convention Center for a day full of activities meant especially for them.

Copyright © 2023 I-Connect007 | IPC Publishing Group Inc. All rights reserved.