-
- News
- Books
Featured Books
- smt007 Magazine
Latest Issues
Current IssueBox Build
One trend is to add box build and final assembly to your product offering. In this issue, we explore the opportunities and risks of adding system assembly to your service portfolio.
IPC APEX EXPO 2024 Pre-show
This month’s issue devotes its pages to a comprehensive preview of the IPC APEX EXPO 2024 event. Whether your role is technical or business, if you're new-to-the-industry or seasoned veteran, you'll find value throughout this program.
Boost Your Sales
Every part of your business can be evaluated as a process, including your sales funnel. Optimizing your selling process requires a coordinated effort between marketing and sales. In this issue, industry experts in marketing and sales offer their best advice on how to boost your sales efforts.
- Articles
- Columns
Search Console
- Links
- Events
||| MENU - smt007 Magazine
Saki Enhances Customer Support Services at Nara Factory
July 20, 2021 | Saki CorporationEstimated reading time: 1 minute
Saki Corporation, an innovator in the field of automated optical and X-ray inspection equipment, is pleased to announce the addition of a dedicated customer demonstration room available for pre-acceptance check of inspection equipment as well as a Parts Center for centralized management of inventory and supply at its Nara factory. The facility upgrade, which enhances Saki’s after-sales service at the Nara factory, forms part of Saki’s ongoing strategic investment in its operations to offer the highest customer service standards around the world.
The new demonstration room is located adjacent to a full production line, allowing customers visiting the factory to experience a complete and comprehensive demonstration of the actual equipment as well as the production process. The demonstration room provides a private space where pre-acceptance can be carried out smoothly.
Furthermore, with the expansion of the parts stock area in the Nara factory and the transfer of the centralized management system of parts from Saki’s Tokyo Head Office to the Nara factory, a comprehensive Parts Center has been created on the factory premises. The new set up ensures optimized supply chain control with efficient inventory and order management, as well as quick dispatch of a wide range of parts - ultimately providing customers with a timely and high-quality after-sales service. At the Nara factory, an upgrade to the facilities and equipment of its state-of-the art 90-seat seminar room has also been completed. With all these facility and process improvements, Saki offers a comprehensive range of after-sales services to its customers.
"Strengthening our customer support services is one of our key management priorities and we are constantly striving to improve them," said Norihiro Koike, President and CEO of Saki Corporation. "These initiatives, which allow us to demonstrate our solutions at our production sites and to deliver parts quickly and efficiently, are a result of our firm commitment to position customer service as one of our top priorities. We strongly believe that will contribute to enhanced customer satisfaction. We will continue with further innovations to our systems and structures."
Suggested Items
IPC Bestows Posthumous Hall of Fame Award to Industry Icon Michael Ford
04/18/2024 | IPCIPC honored the late Michael Ford, Aegis Software, for his extraordinary contributions to the global electronics manufacturing industry with the IPC Raymond E. Pritchard Hall of Fame Award at IPC APEX EXPO 2024. IPC’s most prestigious honor, the Hall of Fame Award is given to individuals who have provided exceptional service and advancement to IPC and the electronics industry. Ford, an industry leader and valued IPC volunteer, died suddenly in January 2024.
SEMI Applauds U.S. Chips Act Award for Samsung Electronics Facilities to Strengthen Domestic Semiconductor Supply Chain
04/17/2024 | SEMISEMI, the industry association serving the global electronics design and manufacturing supply chain, applauded the United States Department of Commerce’s announcement of a Preliminary Memorandum of Terms for an award under the CHIPS and Science Act to support the expansion of Samsung Electronics’ presence in Texas and the company’s development and production of leading-edge chips.
Northrop Grumman honors Calumet Electronics with Supplier Excellence Award
04/17/2024 | Calumet ElectronicsNorthrop Grumman Corporation has recognized Calumet Electronics during the company’s 2024 Supplier Excellence Awards for “exceptional performance and unwavering commitment to delivering with excellence.” Calumet is one of 70 suppliers recognized from across the globe. In its award category of “Supplier Strategic Excellence,” Calumet was honored alongside global corporations such as Amazon Web Services, Dell Technologies, and Eaton Corporation.
Ark Electronics Expands Global Manufacturing Factory Network in North America and Europe
04/17/2024 | PRNewswireElectronic Manufacturing Company Ark Electronics recently announced the expansion of its Global Factory Network with the addition of Electronics Manufacturing Service (EMS) capabilities in Mexico and Europe.
Designing Electronics for High Thermal Loads
04/16/2024 | Akber Roy, Rush PCB Inc.Developing proactive thermal management strategies is important in the early stages of the PCB design cycle to minimize costly redesign iterations. Here, I delve into key aspects of electronic design that hold particular relevance for managing heat in electronic systems. Each of these considerations plays a pivotal role in enhancing the reliability and performance of the overall system.