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IPC Study: Quality Benchmarks for Small to Medium EMS Industry
June 3, 2010 |Estimated reading time: 1 minute
BANNOCKBURN, IL — In response to member requests for benchmarking data, IPC — Association Connecting Electronics Industries released IPC Study of Quality Benchmarks for the Electronics Manufacturing Services (EMS) Industry for 2009. This report is designed to provide information to EMS companies interested in comparing their key 2009 operating variables to those of other EMS providers by net sales and type of product.
The survey-based study covers financial and production data, assembly attributes, yields, defect rates (DPMO), customer returns, supplier performance, customer satisfaction, and certification data. Surveys were e-mailed in March 2010 to IPC member companies identified as providers of electronics manufacturing services (EMS) or contract assembly services. The survey sample includes twenty-four EMS companies, primarily small and medium-sized, with 2009 net sales ranging from under $1 million to more than $100 million.
Participants provided point-of-reference data for sales growth, expenses on research and development (R&D) and capital equipment as a percentage of net sales, average collection and payable periods, and the number of printed circuit boards (PCBs) completed in 2009. Respondents also reported internal yields for key processes, including surface mounting, wave soldering, and selective soldering. All of the respondents included relevant customer satisfaction metrics regarding returns and on-time customer deliveries.
IPC Study of Quality Benchmarks for the Electronics Manufacturing Services (EMS) Industry for 2009 is available to IPC members and nonmembers. The report is free to companies that participated in the survey. For more information or to purchase the report, visit www.ipc.org/Benchmark-10 or contact Sree Bhagwat, IPC market research manager, at SreeBhagwat@ipc.org; (330) 677-5563.
For information on IPC market research programs, contact Sharon Starr, IPC director of market research, at SharonStarr@ipc.org; (847) 597-2817; www.ipc.org/industrydata.
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